|
While information is the
cornerstone of our ability to provide superior service, our most important
asset is our customers' trust. Keeping customer information secure, and using
it only as our customers would want us to, is a top priority for all of us at
RHDC International:
 |
We will safeguard,
according to strict standards of security and confidentiality, any
information our customers share with us |
|
|
 |
We will limit the
collection and use of customer information to the minimum we require to
deliver superior service to our customers, which include advising our
customers about our products, services and other opportunities, and to
administer our business |
|
|
 |
We will permit only
authorized employees, who are trained in the proper handling of customer
information, to have access to that information. Employees who violate
our Privacy Promise will be subject to our normal disciplinary process
|
|
|
 |
We will not reveal
customer information to any external organization unless we have
previously informed the customer in disclosures or agreements, have been
authorized by the customer, or are required by law |
|
|
 |
We will always
maintain control over the confidentiality of our customer information.
We may, however, facilitate relevant offers from reputable companies.
These companies are not permitted to retain any customer information
unless the customer has specifically expressed interest in their
products or services |
|
|
 |
We will attempt to
keep customer files complete, up-to-date, and accurate. We will tell our
customers how and where to conveniently access their account information
(except when we're prohibited by law) and how to notify us about errors,
which we will promptly correct |
|
|
 |
We will continuously
assess ourselves to ensure that customer privacy is respected. We will
conduct our business in a manner that fulfills our Promise in the many
nations in which we do business |
|